Customer Support

With three decades in O&P industry, Apis have devoted ourselves to meeting the patients’ needs and finding the solutions for various foot conditions. Our product line can accommodate foot conditions such as edema, Charcot or crossover toes. We offer added depth, double depth and supra depth footwear with sizes run from 5 to 20 and widths from AA to 14E. All of our shoe sizes run true to US sizing standards. Whatever the patient’s need for orthopedic shoes we have it covered! Our custom shoe program offers the ultimate solution to any fitting need!

Want to start ordering online today? For existing customers, please email sales@apisfootwear.com with your contact and customer ID or call our customer support

Please click here to download Apis return and warranty form.

Please click here to download Apis shoe care instructions.

Customer Support
Customer support is offered Monday - Friday from 8:30 AM to 5:00 PM (PST).
Apis Footwear Company
2239 Tyler Ave,
South El Monte, CA 91733
Tel: 1-888-937-2747 Fax: 1-888-990-2245

To place an order: orders@apisfootwear.com

Inquiry for custom orders:

customshoes@apisfootwear.com ; custominsoles@apisfootwear.com

Accounting: AR@apisfootwear.com for Accounts Receivables

                      AP@apisfootwear.com for Accounts Payables

All other questions: sales@apisfootwear.com

KY Distribution Center address:

Apis Footwear Company                     
4575 Jennings Lane,
Louisville, KY 40218

Download Forms ( Click on the link below )

Diabetic Foot Orthotics Order Form (PDF)
Custom Functional Foot Orthotics Order Form (PDF)
Shoe Modification Order Form (PDF)
Custom Shoe Order Form (PDF)
Apis Shoe Order Form (PDF)
MtEmey Kids Shoe Sizing Chart (PDF)